Sending WhatsApp Appointment Reminders from ToolTime
Last updated: April 5, 2026
If you use ToolTime to manage your jobs and scheduling, you can connect it to Broadcaster via Google Calendar and send automatic WhatsApp reminders to clients before each appointment. Once set up, reminders go out without any manual effort.
What your clients receive
Your client receives a WhatsApp message from your business number ahead of their job. The message includes their name, the appointment date and time, and any details from your reminder template. You choose the timing, a few days before, the day before, the morning of, or a combination.
How to connect ToolTime to Broadcaster
ToolTime syncs your schedule to Google Calendar. Broadcaster reads that calendar feed. Your ToolTime jobs flow through to Broadcaster automatically.
Step 1: Connect ToolTime to Google Calendar
- Log into your ToolTime account on a desktop browser
- Go to Settings and then Integrations
- Find Google Calendar and click to connect
- Sign into your Google account and grant access
- Your appointments will now sync to Google Calendar
Step 2: Get your Google Calendar iCal feed URL
- Open Google Calendar in a desktop browser
- Find the calendar ToolTime is syncing into under My calendars
- Click the three dots next to the calendar name and select Settings and sharing
- Scroll down to Integrate calendar
- Copy the Secret address in iCal format
Step 3: Add the feed to Broadcaster
- Log into your Broadcaster account
- Go to Settings and then Calendar connections
- Paste your Google Calendar iCal URL
- Save the connection
For full details on the iCal connection process, see our calendar connection guide.
What gets synced
| What syncs | Notes |
|---|---|
| Job date and time | Yes |
| Job title | Yes, from the job name in ToolTime |
| Client phone number | Must already be in Broadcaster against the matching client |
| Client name | Matched from Broadcaster using the phone number |
| Job notes | Depends on what ToolTime passes through to Google Calendar |
Broadcaster matches calendar events to clients using phone number. If a client is not yet in Broadcaster, the job will import but no reminder will send until you add them.
Because ToolTime syncs via Google Calendar, there can be a delay of up to an hour before new jobs appear in Broadcaster.
Does this work for my trade?
ToolTime is used by small trades businessesm particularly electricians, plumbers, and heating engineers, who want a clean, mobile-friendly job management tool. If you are already using ToolTime to manage your schedule, connecting Broadcaster adds WhatsApp client reminders on top without changing how you work.
Ready to connect ToolTime to Broadcaster?
Start your free trial and follow the steps above. Most businesses are up and running within the same day.
Written by alan