Sending WhatsApp Appointment Reminders from Powered Now
Last updated: September 16, 2026
If you use Powered Now to manage your jobs and scheduling, you can connect it to Broadcaster via Google Calendar and send automatic WhatsApp reminders to clients before each appointment. Once set up, it runs without any manual effort.
What your clients receive
Your client receives a WhatsApp message from your business number ahead of their job. The message includes their name, the appointment date and time, and any details from your reminder template. You choose the timing, a few days before, the day before, the morning of, or a combination.
How to connect Powered Now to Broadcaster
Powered Now syncs your appointments to Google Calendar. Broadcaster reads the Google Calendar feed. Your Powered Now jobs flow through to Broadcaster automatically.
Step 1: Connect Powered Now to Google Calendar
- Open Powered Now on your device
- Go to Settings and then Calendar Sync
- Select Google Calendar
- Sign in to your Google account and authorise the connection
- Choose which appointments to include in the sync and save
Your Powered Now appointments will now appear in Google Calendar, including appointment titles and descriptions.
Step 2: Get your Google Calendar iCal feed URL
- Open Google Calendar in a desktop browser
- In the left sidebar, find the calendar Powered Now is syncing to under My calendars
- Click the three dots next to the calendar name and select Settings and sharing
- Scroll down to Integrate calendar
- Copy the Secret address in iCal format
Step 3: Add the feed to Broadcaster
- Log into your Broadcaster account
- Go to Integrations in the left-hand menu
- On the ICS Calendar Feed card, press Add connection, then paste your Google Calendar iCal URL into Calendar URL and choose how often Broadcaster should check it: every hour, every 6 hours, or twice a day
- Press Add calendar feed
For full details on the iCal connection process, see our calendar connection guide.
What gets synced
| What syncs | Notes |
|---|---|
| Appointment date and time | Yes |
| Appointment title | Yes, Powered Now passes titles through to Google Calendar |
| Appointment description | Yes, Powered Now passes descriptions through to Google Calendar |
| Client phone number | Used to find the matching contact. If nobody matches, the visit is held until you add the person, or Broadcaster can add them for you |
| Client name | Matched from Broadcaster by phone number, then email, then name |
Broadcaster matches a calendar event to a contact by phone number first, then by email, then by name. If nobody matches, the visit is not booked: it is listed on your Integration Activity page until you add the person, and then books itself. If you would rather Broadcaster added the person and booked the visit straight away, choose that option in the feed’s settings under Integrations.
Because Powered Now syncs via Google Calendar, there can be a delay of up to an hour before new appointments appear in Broadcaster.
Does this work for my trade?
Powered Now is designed for electricians, plumbers, and heating engineers in the UK — particularly sole traders and small businesses who want a straightforward tool without a steep learning curve. If you are using Powered Now for quotes and invoices as well as scheduling, Broadcaster slots in alongside it to handle the client-facing WhatsApp communication without adding complexity to how you already work.
Ready to connect Powered Now to Broadcaster?
Start your free trial and follow the steps above. Most businesses are up and running within the same day.
Written by alan