Terms of Service

Last updated: August 31, 2025

1. Acceptance of Terms

By accessing and using Broadcaster ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

Broadcaster provides WhatsApp Business messaging automation services, including but not limited to:

  • Automated message scheduling and sending
  • Client management tools
  • Appointment reminders
  • Quick reply automation
  • Analytics and reporting

3. Account Registration

To use the Service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Be at least 18 years old or have legal capacity to enter into contracts
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use the Service to:

  • Send spam or unsolicited messages
  • Violate WhatsApp's Terms of Service or Business Terms
  • Transmit illegal, harmful, or offensive content
  • Impersonate others or misrepresent your affiliation
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to any systems

5. WhatsApp Compliance

You acknowledge that:

  • You must comply with WhatsApp's Business Terms and Policies
  • Broadcaster is not affiliated with WhatsApp or Meta
  • Your use of WhatsApp through our Service is subject to WhatsApp's terms
  • We may suspend or terminate your account for WhatsApp policy violations

6. Payment Terms

For paid subscriptions:

  • Payment is due in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days' notice
  • You are responsible for all applicable taxes

7. Data Privacy and Security

We take data privacy seriously:

  • We process data in accordance with our Privacy Policy
  • You retain ownership of your data
  • We implement industry-standard security measures
  • You are responsible for maintaining the confidentiality of your data

8. Intellectual Property

The Service and its content are protected by intellectual property laws:

  • We retain all rights to the Service and its features
  • You retain ownership of content you create
  • You grant us a license to use your content to provide the Service
  • You may not copy, modify, or reverse engineer the Service

9. Disclaimers and Limitations of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We disclaim all warranties, express or implied
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid in the past 12 months
  • Some jurisdictions do not allow these limitations

10. Indemnification

You agree to indemnify and hold harmless Broadcaster, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

Either party may terminate this agreement:

  • You may cancel your account at any time
  • We may suspend or terminate accounts for Terms violations
  • Upon termination, your right to use the Service ceases immediately
  • Provisions that should survive termination will remain in effect

12. Changes to Terms

We may modify these Terms at any time:

  • We will notify you of material changes via email or the Service
  • Continued use after changes constitutes acceptance
  • If you disagree with changes, you may terminate your account

13. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your Jurisdiction].

14. Contact Information

For questions about these Terms, please contact us at:

Email: support@broadcaster.app
Address: [Your Company Address]