Sending WhatsApp Appointment Reminders from Kloud Gin
Last updated: April 5, 2026
If you use Kloud Gin to manage your jobs and scheduling, you can connect it to Broadcaster and send automatic WhatsApp reminders to clients before each appointment. Once set up, reminders go out without any manual effort.
What your clients receive
Your client receives a WhatsApp message from your business number ahead of their job. The message includes their name, the appointment date and time, and any details from your reminder template. You choose the timing, a few days before, the day before, the morning of, or a combination.
How to connect Kloud Gin to Broadcaster
Kloud Gin supports calendar integration with Google Calendar and UK accounting tools. Broadcaster reads your Google Calendar feed to pull in upcoming jobs.
Step 1: Connect Kloud Gin to Google Calendar
- Log into your Kloud Gin account on a desktop browser
- Go to Settings and then Integrations
- Find the Google Calendar integration and connect your Google account
- Configure which jobs and appointments to sync and save
If you cannot locate the calendar integration, contact Kloud Gin support — the exact location can vary depending on your plan.
Step 2: Get your Google Calendar iCal feed URL
- Open Google Calendar in a desktop browser
- Find the calendar Kloud Gin is syncing into under My calendars
- Click the three dots next to the calendar name and select Settings and sharing
- Scroll down to Integrate calendar
- Copy the Secret address in iCal format
Step 3: Add the feed to Broadcaster
- Log into your Broadcaster account
- Go to Settings and then Calendar connections
- Paste your Google Calendar iCal URL
- Save the connection
For full details on the iCal connection process, see our calendar connection guide.
What gets synced
| What syncs | Notes |
|---|---|
| Job date and time | Yes |
| Job title | Yes, from the job name in Kloud Gin |
| Client phone number | Must already be in Broadcaster against the matching client |
| Client name | Matched from Broadcaster using the phone number |
| Job notes | Depends on what Kloud Gin passes through to Google Calendar |
Broadcaster matches calendar events to clients using phone number. If a client is not yet in Broadcaster, the job will import but no reminder will send until you add them.
Does this work for my trade?
Kloud Gin is a UK-built job management tool designed for small trades businesses that want strong integrations with UK accounting software alongside their scheduling. If you are already using Kloud Gin to manage your jobs, connecting Broadcaster adds WhatsApp client communication on top without changing your existing workflow.
Ready to connect Kloud Gin to Broadcaster?
Start your free trial and follow the steps above. If you need help locating your calendar feed in Kloud Gin, our support team is happy to help: get in touch.
Written by alan